How Privacy Works Around Your Wallet
Our Privacy Policy covers data you provide when opening an account, confirming your phone number, signing in, contacting support or checking a wallet status. We may record account identifiers, login events, device and browser details, cookie preferences, transaction references and security signals needed to protect access.
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For DANA, OVO, GoPay and QRIS, we use the payment reference and status supplied through the cashier flow so we can match your request without asking for an unnecessary wallet password. Bank transfer and virtual account references can also appear in account records. We retain records
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for the period needed for security, support, dispute handling and applicable legal duties. Where access is discussed, it depends on local law. You can ask us to clarify a record or request a correction through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.